Episode highlights:

It’s vital to protect the primary domain of your clients if you ever want to have any measure of success with using email as a channel. Spammy practices can get your domain blacklisted by your own email tool and by the recipient’s email provider.

The two biggest email and spam-related regulations that senders need to be aware of are CAN-SPAM and GDPR. CAN-SPAM applies to emails sent from or to email addresses in the US. GDPR applies to those in the European Union.

For “Yellow Light” contacts with a higher risk of unsubscribing or reporting your email as spam, it’s safer to send emails to them from a separate domain and email. This protects the reputation of your client’s company website and emails.

To set up a separate email for “Yellow Light” contacts, you’ll want another domain that is at least a week old. For example adding company.co if you already have company.com. Set up a 301 redirect so any traffic to that website is sent to your actual website and add UTMs.

The first email you send to a list is crucial. Know what outcome you want and build a multi-part email series to accomplish that. Multi-part email series should range from 3-5 emails with each successive email filtering out those that have taken the action.

Write emails as if it’s to your mom. People are more likely to engage with casual emails that are entertaining and enjoyable to read, rather than boring and dry corporate emails loaded with logos, links, and images.

Consider timing and frequency when sending emails, ideally sending between 10am-3pm ET on Tuesdays-Thursdays for most businesses. This impacts email open rates, so it’s important to choose the right time to send your emails for your niche.

By asking recipients to reply to your emails, you can further improve inbox deliverability and avoid being marked as spam.